Handling customer requests in restaurants, busy eateries, and coffee shops is one of the main concerns for managers. By using a service request system (restaurant pager) in these places, customer satisfaction can be increased more easily, quickly, and systematically. AHK Company is the first and largest manufacturer of pagers in Iran and offers various types of restaurant pagers. The use of a pager system leads to cost reduction and minimizes the use of human resources (waiters). The application of this system is such that the customer can notify the waiter of their request and the type of request by pressing the tabletop button, causing the wristband to vibrate so that the waiter can address the customer’s needs as quickly as possible.
It should be noted that waiter calling system displays can also be installed in restaurants. The display can be used for managing queues as well as precise monitoring of customer orders in restaurants. All orders along with their associated table numbers and order types are shown on the display, which allows for faster, more accurate and more systematic servicing.
