It has often happened that people have stood in long queues for services ranging from fast food and ice cream shops to plate replacement centers and similar offices. As you know, queues in various centers not only create disorder in the process and execution of tasks but also lead to crowding and chaos. With the advancement of technology and the improvement of wireless communication systems, this problem has been completely resolved. Only by using a customer pager can customer service be organized, leading to customer satisfaction. But what is a customer pager and what is its utility? Stay tuned with AHK to find out the answer to this question in the following article.
What is a Customer Pager?
A customer pager is considered one of the best tools for managing customer queues in service centers. With a customer pager, customers no longer need to stand in a specific place; instead, they can timely visit the service areas according to their queue numbers. Generally, customer pagers come in two different models, and we will explore their types and differences further.
Types of customer pagers
Customer calling devices are among the most popular and beloved pagers offered by AHK. As mentioned, customer pagers come in two different models, each suitable for various service strategies and types in different centers.
Vibrating Pager System:
The vibrating pager system from AHK is commonly seen in popular fast food chains and food courts across the country. As the name suggests, these pagers feature a vibration alert system, complemented by audio and visual alerts as well. They are among the most favored pagers in fast food outlets, food courts, catering services, car wash centers, license plate exchange centers, pharmacies, and similar establishments.
Using this type of pager as a customer calling device involves issuing it to the customer after they place an order at the counter. Thanks to the wireless connectivity of the pagers, customers can freely move around while waiting. When their turn arrives, the attendant can easily notify them using audio, visual, and vibrating alerts by entering the customer’s number on the keypad. Once handed the vibrating pager (customer pager), the customer can proceed with their tasks, whether it’s collecting their food from the fast food counter or receiving their clean car from the car wash attendant.
AHK’s vibrating pagers come with a charging base that can accommodate up to 10 pagers. Charging them is straightforward; simply stack them on top of each other to recharge. These products offer excellent range and antenna reception, allowing customers to move freely without worrying about signal loss. Furthermore, AHK’s vibrating pagers are designed with shockproof and waterproof bodies, ensuring durability against impacts and water ingress.
Audio Paging System:
Another model of AHK pagers that you have undoubtedly seen at bank counters is the Audio Paging and Display system. This device features an LED capable of displaying three-digit numbers from 000 to 999. AHK’s audio paging system comes in two models: single-line and three-line. The usage of this system is as follows: after a customer arrives, they receive a queue number and wait for their turn. When the customer’s turn arrives, the attendant can call them by entering their queue number via a keypad connected to the customer display panel using an audio hub. The queue number is displayed on the customer display panel and announced audibly. The audio and display pager can be wall-mounted or suspended from the ceiling, requiring minimal space. Among the most common establishments using this type of pager are banks, fast-food outlets, ice cream parlors, clinics, government service centers, telecommunications companies, official document offices, and more.
The benefits of using a customer pager:
Some of the key advantages of using a customer pager in centers requiring queuing and queue management systems include increased organization and speed in service delivery. For example, in fast food establishments, the use of a customer calling device reduces the need for waitstaff, allowing customers to quickly receive their service, thereby reducing employment and waiter hiring costs. Another benefit is the reduction of chaos, commotion, and auditory pollution.
Additionally, AHK vibrating pagers are customizable, meaning that AHK customer and vibrating pagers can be designed to display images tailored to your logo and organization, enhancing the aesthetics and professionalism of your establishment.
- Cost-effective
- Increases speed and accuracy in service delivery
- Organizes and manages customer queues at counters and service desks
- Reduces chaos and noise to enhance customer tranquility and satisfaction
- Requires minimal space for easy use beside or above counters
- Easy installation and setup
- Shockproof and waterproof for extended device lifespan (vibrating pagers)
- Suitable for use in large and expansive spaces due to high range and antenna capabilities
- Reduces employment and maintenance costs such as waitstaff
AHK, with over 10 years of shining experience, is the first and largest pager production center in Iran, accompanied by patents for pager systems and wireless communication. It serves as the primary source for pager purchases within the country, boasting over 3000 customers from various sectors including government agencies, organizations, fast food chains, food courts, clinics, hospitals, factories, plate exchange centers, telecommunications, official document offices, civil registry, and police departments. All AHK products are 100% domestically manufactured, ensuring that all pagers come with 10 years of after-sales service and a 1-year replacement warranty, along with nationwide support.
For further information regarding the price of customer pagers with AHK, please contact us.
